Get in touch.

We love to hear from our customers so whether you have a product suggestion, a question, or need help with your order please get in touch using the contact form, or you can email us directly at hello@fayewellonceramics.co.uk. If your query is regarding an existing order, please include your order number within your message.

Your question may already be answered on our useful FAQs page, which provides answers to questions about our pottery kits, handmade ceramics, refill service, and more!

Monday – Friday is our business opening days, and we aim to reply to customers within 24 hours but at busier times this may take up to 48 hours.